Return Authorization is necessary for returns from retailers or wholesalers. Please send invoice number(s) via e-mail to address on invoice with request for return. Returns from accounts not current will be refused. Please send all returns in as-new condition, packaged securely to avoid damage, postage paid to

• The Live Oak Press®, LLC
  PO Box 60036
  Palo Alto, CA 94306-0036

Additional Provisions

All returns must meet all of the following conditions:

• Books must be from invoices that were paid according to terms (books from invoices that were paid late will be refused).
• Retailer account must be in good standing and current.
• Books must be clean and in saleable condition, free of dealer's marks. (Books received in other than saleable condition will be refused credit and returned.)
• Books must have been purchased directly from The Live Oak Press®, LLC.
• Shipping charges must be prepaid.
• A copy of the original invoice or the original invoice number must accompany the return. (Returns without this information will be refused.)
• Returns must be made no less than 90 days and no more than 180 days after the date of the original invoice.
• Credit memos will not be issued if customer's account is not current
• Outstanding invoices currently charged against the customer's account will be deducted from credit memo.

Discounts and prices are subject to change without notice.

For more information please e-mail us using the link on our home page.

Copyright © 2007, The Live Oak Press®, LLC. All rights reserved.
The Live Oak Press® is a registered US trademark. The Live Oak Press® with accompanying logo is a registered US and California trademark and servicemark.

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